Covid 19 - Delivery Information Update

We are an Irish based company serving the 32 counties and have been closely following the updates from the HSE and the Irish government since the outbreak began. Our primary focus is on the health and safety of our staff, customers and their families. We wanted to provide an update on our situation for our customers.



Our online service will continue as normal.

You can order all products through this website and we have a team working from home to answer all queries by email or our website chat function which you can see at the bottom right of your screen.

Delivery Notice.

At this time our showrooms are closed and our staff are working remotely from home.

Under strict guidelines from the government of Ireland we will continue to operate our online service and offer kerbside delivery to anywhere in Ireland. Our drivers will wear the appropriate PPE for the safety of themselves and the general public and will not enter your home. Drivers will not ask you to sign for the goods but instead they can provide photo evidence of the delivery if needed. Drivers will not be able to assemble or takeaway cardboard at this time. Assembly may be arranged at a later date.

Our expected delivery time is 9 - 20 working days approximately nationwide. Certain products may be unavailable for delivery at this time due to the current situation. Please refer to the detailed list below to see if we can deliver your product to you.

Please speak to our sales team for consultation on our delivery policies. We appreciate your patience and understanding at these difficult times. Please stay safe!

Please note that we cannot offer collection service for any of our products at this time.

An Update From Our Operations Manager - 28/4/2020

We wanted to provide an update for our customers to ensure you are all kept informed. We hope everyone is staying safe at the moment and we are working hard with our staff, delivery partners and our customers to provide the safest, fastest service we can. We want you to know that the safety of everyone is our number 1 priority.

Many people are now ordering more garden outdoor garden furniture and equipment. We understand the expectations for the level of service we are known for and our team is making every effort possible to maintain those standards in these difficult times. However due to the increase in online orders the nations courier services are being stretched. 60% of our orders are still going out on time, but there are some unavoidable delays which we are doing our best to manage, however your order may take longer to arrive than expected.

We'd also like to take this opportunity to thank our staff for taking on extra hours and still maintaining the high levels of professionalism and care our customers know them for in a very stressful time. And to thank our customers for their patience and consideration of the safety measures we need to have in place right now.

Artificial Grass

Artificialgrass.ie

Small items (Glue, Tape, Pre-Cut Roll Deals) delivery Republic of Ireland & Northern Ireland

Large Grass Rolls – delivery Republic of Ireland & Northern Ireland - delivery in 9 - 20 working days

Artificial Trees

Artificialtrees.ie

Deliveries as normal nationwide for trees under 7ft (210 cm)

For trees larger than 7ft - Delivery Republic of Ireland & Northern Ireland approx 9 - 20 working days

Beanbags

Beanbags.ie

Delivery Republic of Ireland & Northern Ireland - delivery in 9 - 20 working days

Decking

Delivery only available in Dublin, Wicklow, Meath and Kildare

Greenhouses

Greenhouses.ie

All greenhouse deliveries are suspended until further notice

Fences

Fences.ie

Delivery only available in Dublin, Wicklow, Meath and Kildare

Heaters + Firepits

Heaters.ie

Delivery Republic of Ireland & Northern Ireland - delivery in 9 - 20 working days

Outdoor Furniture

Outdoorfurniture.ie

Delivery Republic of Ireland & Northern Ireland - delivery in 9 - 20 working days

Outdoor Furniture Accessories (Parasols, covers etc)

Outdoorfurniture.ie/Accessories

Deliveries as normal Republic of Ireland & Northern Ireland

Waterfeatures

Waterfeatures.ie

Delivery Republic of Ireland & Northern Ireland - delivery in 9 - 20 working days

Masserelli Statues no deliveries in April

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